Withdrawal period
14 days from receiving the goods.
Distance purchase
Withdrawal from contract
For online purchases, you may withdraw from a distance contract within 14 days from receiving the goods, without giving a reason.
No reason required
The customer does not need to state a reason.
Return of goods
Goods are returned without delay, no later than 14 days after sending the statement.
Refund
Refund is processed under statutory deadlines.
Izjava o odustanku
Submit the withdrawal statement using the form below. Goods should be returned without delay and no later than 14 days after sending the statement. Refunds are processed under statutory rules.